grey kitchen with grey surfaces

COVID-19 Business Update

Here at Kitchen Design Centre the well-being of our customers and personnel is always our absolute priority, never more so than now as the uncertainty surrounding the Coronavirus spreads around the world.

Following the lifting of restrictions announced by the Government planned for the 19th of July 2021, Kitchen Design Centre will continue to adhere to its own Health & Safety Protocols. We will continue to monitor Public Health guidelines very closely, making sure we keep abreast of any further updates.

All our personnel will continue to be kept fully briefed on our own health and safety requirements and we will continue to undertake rigorous measures to ensure the best possible hygiene standards throughout.  

Showroom preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.
  • Coronavirus health & safety protocols to be available for distribution to staff and customers.
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • If at any point any member of staff starts displaying coronavirus symptoms i.e., temperature/coughing etc they will be asked to stay at home and self-isolate.
  • Provision for hand sanitiser at entry/exit points and presentation areas
  • Notice to be displayed on entrance for customers to hand sanitise on entry to showroom.

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Hand sanitiser
  • Coronavirus Health & Safety Protocols

Showroom cleaning protocols

  • Wash your hands with soap and water often – do this for at least 20 seconds including before and after wearing face masks.
  • Always wash your hands when you get home or into work.
  • Use hand sanitiser gel if soap and water are not available.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin immediately and wash your hands afterwards.
  • Workstations i.e., keyboards, mice, phones, desktops to be cleaned before and after use.
  • Display worktops to be cleaned after contact.
  • vDoor/appliance handles to be cleaned after contact.

  • Clear workspace areas and remove waste and belongings at end of day.
  • Showroom samples to be cleaned after contact.

Showroom appointment protocols

  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers to be advised to hand sanitise on entrance to showroom.
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks face coverings must be worn

Site visit preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.

Site visit appointment protocols

  • No visit to be made where the household is isolating because one or more family members has symptoms or where an individual has been advised to shield.
  • Customers to be notified in advance of your arrival.
  • Wash hands with soap and water on entrance to site
  • Use hand sanitiser gel if soap and water are not available.
  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks face coverings must be worn

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Hand sanitiser
  • Coronavirus Health & Safety Protocols

Warehouse preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.
  • Coronavirus health & safety protocols to be available for distribution to all staff and customers.
  • If at any point any member of staff starts displaying coronavirus symptoms i.e., temperature/coughing etc they will be asked to stay at home and self-isolate.

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Hand sanitiser
  • Coronavirus Health & Safety Protocols

Warehouse cleaning protocols

  • Wash your hands with soap and water often – do this for at least 20 seconds.
  • Always wash your hands when you get home or into work.
  • Use hand sanitiser gel if soap and water are not available.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin immediately and wash your hands afterwards.
  • Workstations i.e., keyboards, mice, phones, desktops to be cleaned before and after use.

Warehouse delivery protocols

  • Customers to be notified in advance of your arrival.
  • Wash your hands with soap and water often – do this for at least 20 seconds before and after entering the vehicle.
  • Use hand sanitiser gel if soap and water are not available.
  • PPE must be always used where necessary, and you should check you have all the necessary items with you before leaving to attend sites/private residences.
  • Where possible driving to work and installations should be alone
  • If driving alone is not possible then the following must be adhered to: –
    No more than two individuals sharing transport.
    Maintain adequate ventilation by leaving windows open.
    Face away from each other during the journey
  • Regularly clean the vehicle using disposable gloves and standard cleaning products with emphasis on handles and other surfaces which may have been touched during the journey.

Site delivery protocols

  • Wash hands with soap and water on arrival to site
  • Use hand sanitiser gel if soap and water are not available.
  • Disposable gloves must be worn.
  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied face coverings must be worn

Installation preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.
  • 2m distance tape to be installed to all entrance/access points.
  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • If at any point any member of staff starts displaying coronavirus symptoms i.e., temperature/coughing etc they will be asked to stay at home and self-isolate.

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Hand sanitiser
  • 2m distance tape
  • Coronavirus Health & Safety Protocols

Delivery protocols

  • Customers to be notified in advance of your arrival.
  • Wash your hands with soap and water often – do this for at least 20 seconds before and after entering the vehicle.
  • Use hand sanitiser gel if soap and water are not available.
  • PPE must be always used where necessary, and you should check you have all the necessary items with you before leaving to attend sites/private residences.
  • Where possible driving to work and installations should be alone
  • If driving alone is not possible then the following must be adhered to: –
    No more than two individuals sharing transport.
    Maintain adequate ventilation by leaving windows open.
    Face away from each other during the journey
  • Regularly clean the vehicle using disposable gloves and standard cleaning products with emphasis on handles and other surfaces which may have been touched during the journey.

Installation protocols

  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • 2m distance tape to be installed to all entrance/access points.
  • Disposable gloves on to be always worn.
  • Wash your hands with soap and water often – do this for at least 20 seconds before and after entering customers/site property.
  • Use hand sanitiser gel if soap and water are not available.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin immediately and wash your hands afterwards.
  • Wash your hands regularly, particularly after blowing your nose, sneezing, or coughing and when leaving the property.
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied face coverings must be worn
  • KDC personnel must be the only people in the room unless being aided with lifting etc in which case PPE equipment must be worn i.e., mask, gloves, and eye protection.
  • Customers asked not to touch anything in the kitchen once the installer has left site unless the installation is complete.
  • Clean down all surfaces and remove all belongings and tools daily.
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