COVID-19 Business Update

Showroom preparation protocols

• All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.
• Coronavirus health & safety protocols to be available for distribution to staff and customers.
• Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
• If at any point any member of staff starts displaying coronavirus symptoms i.e., temperature/coughing etc they will be asked to stay at home and self-isolate.
• Provision for hand sanitiser at entry/exit points and presentation areas
• Notice to be displayed on entrance for customers to hand sanitise on entry to showroom.

Items available for use/distribution

• Antibacterial wipes
• Reusable/washable face masks
• Hand sanitiser
• Coronavirus Health & Safety Protocols

Showroom cleaning protocols

• Wash your hands with soap and water often – do this for at least 20 seconds including before and after wearing face masks.
• Always wash your hands when you get home or into work.
• Use hand sanitiser gel if soap and water are not available.
• Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
• Put used tissues in the bin immediately and wash your hands afterwards.
• Workstations i.e., keyboards, mice, phones, desktops to be cleaned before and after use.
• Display worktops to be cleaned after contact.

vDoor/appliance handles to be cleaned after contact.

• Clear workspace areas and remove waste and belongings at end of day.
• Showroom samples to be cleaned after contact.

Showroom appointment protocols

• Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
• Customers to be advised to hand sanitise on entrance to showroom.
• Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
• When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks face coverings must be worn

Site visit preparation protocols

• All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.

Site visit appointment protocols

• No visit to be made where the household is isolating because one or more family members has symptoms or where an individual has been advised to shield.
• Customers to be notified in advance of your arrival.
• Wash hands with soap and water on entrance to site
• Use hand sanitiser gel if soap and water are not available.
• Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
• Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
• When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks face coverings must be worn

Items available for use/distribution

• Antibacterial wipes
• Reusable/washable face masks
• Hand sanitiser
• Coronavirus Health & Safety Protocols

Warehouse preparation protocols

• All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.
• Coronavirus health & safety protocols to be available for distribution to all staff and customers.
• If at any point any member of staff starts displaying coronavirus symptoms i.e., temperature/coughing etc they will be asked to stay at home and self-isolate.

Items available for use/distribution

• Antibacterial wipes
• Reusable/washable face masks
• Hand sanitiser
• Coronavirus Health & Safety Protocols

Warehouse cleaning protocols

• Wash your hands with soap and water often – do this for at least 20 seconds.
• Always wash your hands when you get home or into work.
• Use hand sanitiser gel if soap and water are not available.
• Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
• Put used tissues in the bin immediately and wash your hands afterwards.
• Workstations i.e., keyboards, mice, phones, desktops to be cleaned before and after use.

Warehouse delivery protocols

• Customers to be notified in advance of your arrival.
• Wash your hands with soap and water often – do this for at least 20 seconds before and after entering the vehicle.
• Use hand sanitiser gel if soap and water are not available.
• PPE must be always used where necessary, and you should check you have all the necessary items with you before leaving to attend sites/private residences.
• Where possible driving to work and installations should be alone
• If driving alone is not possible then the following must be adhered to: –
  No more than two individuals sharing transport.
  Maintain adequate ventilation by leaving windows open.
  Face away from each other during the journey
• Regularly clean the vehicle using disposable gloves and standard cleaning products with emphasis on handles and other surfaces which may have been touched during the journey.

Site delivery protocols

• Wash hands with soap and water on arrival to site
• Use hand sanitiser gel if soap and water are not available.
• Disposable gloves must be worn.
• Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
• Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
• When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied face coverings must be worn

Installation preparation protocols

• All necessary PPE equipment will be provided to perform your duties safely for yourselves and others.
• 2m distance tape to be installed to all entrance/access points.
• Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
• If at any point any member of staff starts displaying coronavirus symptoms i.e., temperature/coughing etc they will be asked to stay at home and self-isolate.

Items available for use/distribution

• Antibacterial wipes
• Reusable/washable face masks
• Hand sanitiser
• 2m distance tape
• Coronavirus Health & Safety Protocols

Delivery protocols

• Customers to be notified in advance of your arrival.
• Wash your hands with soap and water often – do this for at least 20 seconds before and after entering the vehicle.
• Use hand sanitiser gel if soap and water are not available.
• PPE must be always used where necessary, and you should check you have all the necessary items with you before leaving to attend sites/private residences.
• Where possible driving to work and installations should be alone
• If driving alone is not possible then the following must be adhered to: –
  No more than two individuals sharing transport.
  Maintain adequate ventilation by leaving windows open.
  Face away from each other during the journey
• Regularly clean the vehicle using disposable gloves and standard cleaning products with emphasis on handles and other surfaces which may have been touched during the journey.

Installation protocols

• Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
• Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
• 2m distance tape to be installed to all entrance/access points.
• Disposable gloves on to be always worn.
• Wash your hands with soap and water often – do this for at least 20 seconds before and after entering customers/site property.
• Use hand sanitiser gel if soap and water are not available.
• Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
• Put used tissues in the bin immediately and wash your hands afterwards.
• Wash your hands regularly, particularly after blowing your nose, sneezing, or coughing and when leaving the property.
• When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied face coverings must be worn
• KDC personnel must be the only people in the room unless being aided with lifting etc in which case PPE equipment must be worn i.e., mask, gloves, and eye protection.
• Customers asked not to touch anything in the kitchen once the installer has left site unless the installation is complete.
• Clean down all surfaces and remove all belongings and tools daily.