COVID-19 Business Update

Here at Kitchen Design Centre the well-being of our customers and personnel is always our absolute priority, never more so than now as the uncertainty surrounding the Coronavirus spreads around the world.

We are following Public Health guidelines very closely, making sure we keep abreast of the regular updates and following the advice and protocols provided on a local and international scale. All our personnel are being kept fully briefed of the exact health and safety requirements and we are undertaking rigorous measures to ensure the best possible hygiene standards throughout.

As we are all aware, the Coronavirus and how it is affecting the UK is an ever-changing situation. It is a challenging time and we understand the concern it is causing, but please be assured that we are following all up to date guidelines and are being proactive in all situations to support the health and well-being of our customers and personnel.

We can now confirm we are complying with the government guidance on managing the risk of Covid-19

Showroom preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others
  • 2m distance tape to be installed to all entrance/access points and presentation areas
  • Coronavirus health & safety protocols to be available for distribution to staff and customers
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • If at any point any member of staff starts displaying coronavirus symptoms i.e. temperature/coughing etc they will be asked to stay at home and self-isolate
  • Staying Covid-19 secure in 2020 poster notice to be displayed in showroom
  • Provision for hand sanitiser at entry/exit points and presentation areas
  • Provision for disposable gloves for customers on entry to showroom
  • Provision for waste at entry and exit points
  • Government staying safe guidelines to be made visible in showroom
  • Notice to be displayed on entrance for customers to hand sanitise and wear disposable gloves on entry to showroom

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Disposable gloves
  • Reusable face shields
  • Hand sanitiser
  • 2m distance tape
  • Coronavirus Health & Safety Protocols

Showroom cleaning protocols

  • Wash your hands with soap and water often – do this for at least 20 seconds including before and after wearing face masks
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Workstations i.e. keyboards, mice, phones, desktops to be cleaned before and after use
  • Display worktops to be cleaned after contact
  • Door/appliance handles to be cleaned after contact
  • Clear workspace areas and remove waste and belongings at end of day
  • Showroom samples to be cleaned after contact

Showroom appointment protocols

  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers to wash hands with soap and water on entrance to showroom
  • Customers to be issued with disposable gloves on entrance
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied PPE equipment must be worn i.e. mask, gloves and eye protection

Site visit preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others

Site visit appointment protocols

  • No visit to be made where the household is isolating because one or more family members has symptoms or where an individual has been advised to shield
  • Customers to be notified in advance of your arrival
  • Wash hands with soap and water on entrance to site
  • Use hand sanitiser gel if soap and water are not available
  • Disposable gloves must be worn
  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied PPE equipment must be worn i.e. mask, gloves and eye protection

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Disposable gloves
  • Reusable face shields
  • Hand sanitiser
  • Coronavirus Health & Safety Protocols

Warehouse preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others
  • 2m distance tape to be installed to all entrance/access points
  • Coronavirus health & safety protocols to be available for distribution to all staff and customers
  • If at any point any member of staff starts displaying coronavirus symptoms i.e. temperature/coughing etc they will be asked to stay at home and self-isolate

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Disposable gloves
  • Reusable face shields
  • Hand sanitiser
  • 2m distance tape
  • Coronavirus Health & Safety Protocols

Warehouse cleaning protocols

  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Workstations i.e. keyboards, mice, phones, desktops to be cleaned before and after use

Warehouse delivery protocols

  • Customers to be notified in advance of your arrival
  • Wash your hands with soap and water often – do this for at least 20 seconds before and after entering the vehicle
  • Use hand sanitiser gel if soap and water are not available
  • PPE must be used at all times where necessary and you should check you have all the necessary items with you before leaving to attend sites/private residences
  • Where possible driving to work and installations should be alone
  • If driving alone is not possible then the following must be adhered to: –
    No more than two individuals sharing transport
    Maintain adequate ventilation by leaving windows open
    Face away from each other during the journey
  • Regularly clean the vehicle using disposable gloves and standard cleaning products with emphasis on handles and other surfaces which may have been touched during the journey

Site delivery protocols

  • Wash hands with soap and water on arrival to site
  • Use hand sanitiser gel if soap and water are not available
  • Disposable gloves must be worn
  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied PPE equipment must be worn i.e. mask, gloves and eye protection

Installation preparation protocols

  • All necessary PPE equipment will be provided to perform your duties safely for yourselves and others
  • 2m distance tape to be installed to all entrance/access points
  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • If at any point any member of staff starts displaying coronavirus symptoms i.e. temperature/coughing etc they will be asked to stay at home and self-isolate

Items available for use/distribution

  • Antibacterial wipes
  • Reusable/washable face masks
  • Disposable gloves
  • Reusable face shields
  • Hand sanitiser
  • 2m distance tape
  • Coronavirus Health & Safety Protocols

Delivery protocols

  • Customers to be notified in advance of your arrival
  • Wash your hands with soap and water often – do this for at least 20 seconds before and after entering the vehicle
  • Use hand sanitiser gel if soap and water are not available
  • PPE must be used at all times where necessary and you should check you have all the necessary items with you before leaving to attend sites/private residences
  • Where possible driving to work and installations should be alone
  • If driving alone is not possible then the following must be adhered to: –

    No more than two individuals sharing transport

    Maintain adequate ventilation by leaving windows open

    Face away from each other during the journey
  • Regularly clean the vehicle using disposable gloves and standard cleaning products with emphasis on handles and other surfaces which may have been touched during the journey

Installation protocols

  • Customers to be provided with a copy of KDC Coronavirus Health & Safety Protocols
  • Customers/KDC personnel to adhere to social distance guidelines (2 metres apart)
  • 2m distance tape to be installed to all entrance/access points
  • Disposable gloves on to be worn at all times
  • Wash your hands with soap and water often – do this for at least 20 seconds before and after entering customers/site property
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Wash your hands regularly, particularly after blowing your nose, sneezing or coughing and when leaving the property
  • When social distancing guidelines (2 metres apart) cannot be adhered to in the function of your tasks supplied PPE equipment must be worn i.e. mask, gloves and eye protection
  • KDC personnel must be the only people in the room unless being aided with lifting etc in which case PPE equipment must be worn i.e. mask, gloves and eye protection
  • Customers asked not to touch anything in the kitchen once the installer has left site unless the installation is complete
  • Clean down all surfaces and remove all belongings and tools daily
Join The Community

Subscribe to our mailing list and get the latest news from Kitchen Design Centre